# Terms of service > The terms covering free hosting on CWP — what we provide, what we don't, and when an account gets removed. Source: https://cwp.sg/terms/ Last verified: 2026-08-04 These terms cover the free hosting service offered through cwp.sg. By creating an account you agree to them. ## Who you are contracting with The service is operated by **a company being incorporated in Singapore**, registered in Singapore. Registered address: *(published once incorporation is complete)*. Incorporation is not finished, so the company details above are not published yet. Signups do not open until they are — you cannot agree a contract with a party that has no name. ## What we provide A free shared hosting account on a subdomain you choose, including PHP, MySQL, FTP access, a web file manager, and an automatically issued SSL certificate. The current resource limits are published in full on the [free hosting page](/start/). We may change them. If we reduce them materially we will give at least 30 days' notice by email to the address on the account. ## What we explicitly do not provide **No uptime guarantee.** There is no service level agreement on a free account. The service may be unavailable, with or without notice, for any length of time. **No backups.** We do not back up your files or your databases. If your data matters, keep your own copy. This is the single most important line in this document. **No outbound email.** SMTP is blocked. This is deliberate and is not a fault. **No warranty.** The service is provided as is. To the extent the law allows, we exclude all warranties, express or implied. ## Your responsibilities You are responsible for everything on your account: the content, the code, the software versions, and anything your visitors do through it. Specifically, you must: - Keep your contact email current. It is how we warn you before deleting anything. - Keep any software you install patched. Outdated plugins are the most common way accounts get compromised. - Take your own backups. - Follow the [acceptable use policy](/acceptable-use/), which forms part of these terms. - Hold no more than **three accounts per person**. Additional accounts may all be removed without notice. ## Who can use this You must be old enough to enter a binding contract under the law that applies to you. If you are not, a parent or guardian has to agree to these terms for you and takes responsibility for the account. One person holds the account and is responsible for everything done through it. You may not transfer or sell an account, and you may not resell the hosting to anyone else. ## What you promise us You are responsible for your content and for what your visitors do through it. If a claim is brought against us because of something you host, and that claim comes from your breach of these terms or the [acceptable use policy](/acceptable-use/), you cover our reasonable costs and anything we are ordered to pay. That is deliberately narrow. It applies to claims caused by your breach, not to anything we did ourselves. ## Suspension and termination We may suspend or remove an account without prior notice where we believe it is being used in breach of the [acceptable use policy](/acceptable-use/), where it threatens the stability or reputation of the platform, or where we are required to by law. For clear abuse — phishing, malware distribution, brand impersonation — removal is immediate and there is no notice period. This is what keeps the service usable for everyone else. For anything ambiguous we will tell you what we found and give you a reasonable chance to respond. If you think we got it wrong, reply to the suspension email and a person will read it. ## Inactive accounts are deleted An account with **no panel login and no website traffic for 45 consecutive days** is deleted, along with its files and databases. We email a warning at 30 days, 40 days and 44 days to the address on the account. Logging in resets the clock. This is how the economics of free hosting work, and we would rather state it plainly than bury it. ## Your content stays yours You keep all rights to what you upload. You grant us only the permission needed to run the service — to store your files, serve them to visitors, and make copies for operational purposes. ## Liability To the fullest extent permitted by law, we are not liable for lost profits, lost data, lost business, or any indirect or consequential loss arising from your use of the service. Where liability cannot be excluded, it is limited to the amount you have paid us, which on a free account is nothing. We think that is a fair allocation of risk for a free service, and we would rather say so directly than hide it in a longer clause. ## If something goes wrong on our side We are not liable when we cannot do our side of this because of something outside our control — a natural disaster, a war, a government order, an upstream provider failing, a large-scale internet outage. Separately, and more to the point: a free service being unavailable is not a breach of these terms. There is no availability guarantee, as set out above. ## The law that applies Singapore law governs these terms, and the Singapore courts deal with any dispute. If the law where you live gives you consumer rights that cannot be signed away, you keep those rights. Nothing here tries to remove them. ## The rest of it If any part of these terms turns out to be unenforceable, the rest still stands. If we do not enforce a rule straight away, we have not given it up. These terms and the [acceptable use policy](/acceptable-use/) together are the whole agreement between us. ## Changes to these terms We may update these terms. Material changes will be announced by email and the revision date at the top of this page will change. Continuing to use the service after a change means you accept it. ## Getting in touch Questions about these terms, abuse reports, and legal notices all go through the [help page](/help/), which lists the current contact routes. --- Content Website Platform (cwp.sg) operates the free hosting it writes about; see https://cwp.sg/about/ for the methodology and the commercial disclosure.